Terms of use

Terms and Conditions – NorseCBD

These Terms and Conditions are a legally binding agreement between you (hereinafter referred to as the Customer) andNorseCBD(hereinafter referred to as NorseCBD, we, our or us). Upon placing an order through the (mobile) Website, or using any of the services related thereto (the Services), you agree and acknowledge that you have read, understood, and unconditionally accepted all of the Terms and Conditions contained herein. These Terms and Conditions govern the NorseCBD shopping experience so that all of our customers can shop easily at NorseCBD.

Please note that you may only place orders through this website if you are 18 years or older.

1. Interpretation

1.1 Agreement means the agreement that the Customer enters into when placing a purchase for certain Products via the Website, and thereby accepts the applicability of these. Terms and Conditions.

1.2 Customer is the party that executes the Order for Products as supplied by NorseCBD.

1.3 Offer means the offering of the Products for a reduced price or under other different conditions than those under which they are generally offered.

1.4 Order means the Customer’s order for the Products from NorseCBDafter following the step-by-step process as set out on the Website.

1.5 Services means the services as offered by NorseCBD which relate to are in support of the sale of CBD-related Products.

1.6 Product means the products as advertised on the Website and supplied by NorseCBD.

1.7 NorseCBD means, a brand owned and operated by BYFY MARKETING SL, a company registered under the laws of Spain, at Carrer de Trafalgar 4, 08010 Barcelona, under under business number ESB66671249, who is the seller of Products under these Terms and Conditions.

1.8 Website means our website on www.norsecbd.com, where the Products are advertised.

2. General Applicability and Amendment

2.1 These Terms and Conditions apply to all Services and Products offered by NorseCBD, and all Orders placed by the Customer, except where expressly indicated to the contrary.

2.2 You may not use the Services nor accept these Terms and Conditions if you are not of legal age or have the required mental capacity to form a binding contract with NorseCBD.

2.3 Placing an Order requires the unconditional acceptance by the Customer of the applicability of these Terms and Conditions. It is the responsibility of the Customer to read and understand the Terms and Conditions prior to placing an Order. If you do not agree to these Terms and Conditions, do not register for the use of the Services and do not use the Website.

2.4 All terms and conditions used by the Customer that are contrary to these Terms and Conditions are hereby rejected and therefore do not apply to any Order placed by the Customer.

2.5 In the event that one or more of the provisions in these Terms and Conditions are found to be wholly or partially invalid, the remaining provisions will remain in force. NorseCBD will formulate new provisions to replace the invalid provisions, whereby the scope of the original provisions will be carefully considered.

2.6 NorseCBD may unilaterally change these Terms and Conditions. The amended Terms and Conditions are immediately applicable to any Agreements entered into after the amendments have been implemented.

2.7 Except as supplemented by additional terms and conditions, policies, guidelines or standards, these Terms and Conditions contains the entire legal understanding between NorseCBD and you and supersedes any and all prior or written understandings or agreements in relation to Customer’s access to and use of the Services as well as any Orders placed by the Customer.

2.8 Any personal data submitted by you to NorseCBD will be governed by the Privacy Policy.

3. The offered Products

3.1 The offered Products will contain a complete and accurate description. The description is sufficiently detailed to enable a proper assessment of the Products by the Customer. Where NorseCBD uses images, these are a true representation of the Products. However, to the extent permitted by applicable law, NorseCBD does not warrant or represent that the Product descriptions, colours, information, or any other content available on the Website are accurate, complete, reliable, current, or error free.

3.2 NorseCBD reserves the right to refuse the Services or the sale of the Products to anyone for any reason and at any time.

3.3 Obvious mistakes or errors in the description or depiction of Products do not bind NorseCBD.

3.4 NorseCBD guarantees that the Products comply with the description, any specifications stated, reasonable requirements of reliability and/or usability, and applicable legal provisions. NorseCBD also guarantees that the Product is suitable for normal use in line with what may be specified on the Website.

3.5 Offers are free of obligation, unless a period of acceptance is stated in the Offer. If the Offer is not accepted within that specific period, the Offer will expire.

3.6 NorseCBD cannot be held to their Offer(s) if the Customer can reasonably understand that the Offer(s), or part thereof, contain(s) an obvious mistake or error.

3.7 Offers do not automatically apply to repeat Orders, unless parties have agreed so in writing.

4. Use of the Website

4.1 In order to place an Order, the Customer will need to register and create an account (the Customer Account). The Customer must provide accurate, current, and complete information in order to set up the Customer Account. If any information provided during the registration process or thereafter is or becomes inaccurate, false or misleading, NorseCBD has the right to suspend or terminate the Account.

4.2 Customer must maintain the confidentiality of the password and Account information and agrees to notify NorseCBD if the Customer suspects a password is lost, stolen, or disclosed to an unauthorized third-party, or otherwise may have been compromised.

4.3 The Customer shall duly inform NorseCBD of any fact and circumstances that may be relevant in connection with the execution of the Services.

4.4 The Customer shall guarantee the correctness, completeness, and reliability of relevant information provided to NorseCBD.

4.5 Customer may only place an Order through the Website if the Customer is aged 18 or over. If NorseCBDreasonably suspects that you do not comply with this requirement, it may refuse you to place an Order and/or to use any of the Services.

5. Orders and Payments

5.1 Any amounts displayed on the Website or made known to the Customer in any other way shall be in Euro’s (€),including applicable taxes and excluding shipping costs, unless explicitly stated otherwise.Typing errors and price changes are reserved.

5.2 NorseCBD reserves the right to change its prices and rates, provided that such change is reasonably communicated to the Customer in advance of the Customer’s purchase. Once the Customer has placed an Order, the price will no longer be subject to any changes.

5.3 The full purchase price is paid immediately upon placing an Order by the Customer providing the applicable credit or debit information with the Order.

5.4 The Customer shall be responsible for any and all charges, fees, taxes, surcharges, and other expenses arising out of the relationship with NorseCBD and for which the Customer is liable.

5.5 NorseCBD takes appropriate technical and organizational measures to secure the electronic transfer of data and ensures a secure web environment for online payments.

5.6 NorseCBD reserves the right to refuse an Order from a Customer at any time, for any reason whatsoever and without notice.

5.7 NorseCBD has the right to seize its Services until the Customer fulfils all payments due. The Services shall be reinstated once payment has been made in full.

6. Customer’s Right of Withdrawal

6.1 The Customer has the right to withdraw from any purchase, for any reason, within 14 days after theCustomer or a third party designated by the Customer in advance, who is not the carrier, has received all the Products of an Order. NorseCBD may ask the Customer about the reason for withdrawal, but the Customer is not obliged to state the reason(s).

6.2 During the cooling-off period, the Customer will handle the Product and the packaging with due care.Customer will initially only unpack the Product to the extent necessary to be able to assess whether or not the Customer wants to keep the Product.

6.3 This right of withdrawal may not be exercised for Products that have been customized to the Customer’s specifications, or which were unsealed after delivery and therefore have become unsuitable for return due to health and hygiene considerations.

6.4 The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the Customer.

6.5 Customer will notify NorseCBD of the intent to exercise the right of withdrawal within the 14-day cooling-off period by following the steps set out by NorseCBD on the Website.Within 14 days from the day following this notification, Customer will return the product to NorseCBD.

6.6 If Customer exercises the right of withdrawal, Customer will return the unused and undamaged Product with all accessories supplied and – where reasonably possible – in the original shipping packaging to NorseCBD.

6.7 The Customer shall bear all the costs of returning the Product(s) to NorseCBD.

6.8 NorseCBD will reimburse payments made by the Customer, including the standard delivery costs charged by NorseCBD for the delivered Product (only for the initial shipment, not for the return shipment), within 14 days following the day on which NorseCBD has received the returned Product in its original state and with the seal intact.

6.9 NorseCBD will use the same payment method that the Customer has used for the reimbursement, unless the Customer agrees to a different method. The reimbursement is free of charge for the Customer.

7. Delivery

7.1 NorseCBD will take all reasonable care when receiving and executing Orders for the delivery of Products. Upon delivery of any Product, the Customer shall be fully and solely responsible for the Product.

7.2 The Customer shall only be entitled to free shipping if the Order total exceeds €80.

7.3 If a package gets lost in transit, the Customer must notify NorseCBDof this no later than 14 days after the estimated delivery date. If this is due to an error attributable to NorseCBD, NorseCBD will offer a full refund to the Customer.

7.4 If the Customer’s address of delivery is incorrect or insufficient, or if the package is not claimed by the Customer, the package is returned to NorseCBD. The Customer will be liable for reshipment costs.

7.5 Delivery times are indicative and do not entitle the Customer to dissolution or compensation if they are exceeded.

7.6 If a delivery is delayed, or if an Order cannot or can only partially be executed, the Customer will be notified of this no later than 14 days after he has placed the order.

7.7 The Customer is obliged to comply with the applicable import and export regulations and the customs regulations of the country-of-origin destination and transit.

7.8 Any taxes, customs, or duty fees incurred on international parcels are the responsibility of the Customer. The Customer is solely responsible for all risks and consequences of importing Products.

8. Force Majeure

8.1 In the event of force majeure, there is no shortcoming attributable to NorseCBD. Force majeure in these Terms and Conditions is understood to mean any circumstance independent of the will of NorseCBD – even if it was foreseeable at the time the Agreement was concluded – which permanently or temporarily prevents fulfilment of the Agreement, and – to the extent not already therein included – war; danger of war; civil war; natural occurrences such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves, and floods; riot; strike; transport difficulties; computer malfunctions; power outages; a pandemic, epidemic or any other threat to public health; staff illness; and all external causes, foreseen or not foreseen, on which NorseCBD does not have any influence. To the maximum extent permitted by applicable law, NorseCBD shall not be liable for any compensation for any loss arising from force majeure.

9. Limitation of Liability

9.1 To the maximum extent permitted by law, the Services provided by NorseCBD on or through the Website are provided on an “as is” and “as available” basis. NorseCBD hereby expressly disclaims any and all warranties, either express or implied, including but not limited to, any warranties of condition, quality, durability, or fitness for a particular purpose. All such warranties, representations, conditions, and undertakings are hereby excluded.

9.2 To the maximum extent permitted by law, NorseCBD makes no representations or warranties about the accuracy, correctness, quality or completeness of any information provided on or through the Website.

9.3 NorseCBD is not liable for possible damage caused under these Terms and Conditions or an Agreement, both by itself and by third parties, except in the case of intent or deliberate recklessness on the part of NorseCBD, provided that it has been demonstrated by the Customer.

9.4 NorseCBDexplicitly excludes liability for the use of the Products in any other way than prescribed in the description of a Product. By placing an Order, the Customer accepts full responsibility for the Products, their use and the possible consequences.

9.5 The liability of NorseCBDis at all times limited to the complete amounts as paid by the Customer.

9.6 To the maximum extent permitted by law, NorseCBDshall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use of the Services or purchase of any Product; (b) any conduct of any party other than NorseCBD itself; (c) any defect in Products; (d) unauthorized access by third parties to Customers’ personal data; or (e) any violation of third party rights through the sale and/or use of Products, or claims by any party that they are entitled to defence or indemnification in relation to assertions of these rights.

9.7 The Customer indemnifies NorseCBD against all claims from third parties for compensation of damage, including reasonable attorneys’ fees and costs. If NorseCBD is held liable by a third party in relation to these Terms and Conditions and any underlying Orders, the Customer is obliged to pay NorseCBD all costs related to this, and the Customer is obliged to take responsibility for the liability directly (inter alia) by notifying the third party that NorseCBD is not liable, but that the Customer is. If the Customer fails to do so, this automatically creates a right to claim from NorseCBDagainst the Customer for the amount for which NorseCBDis held liable.

9.8 The Customer is liable for all damage that NorseCBD may suffer as a result of a failure attributable to the Customer in the fulfilment of the obligations arising from the Terms and Conditions.

10. Intellectual Property

10.1 The Website and any content thereon are protected by applicable intellectual property laws and you agree to respect them. All rights not expressly granted to the Customer are reserved by NorseCBD.

10.2 NorseCBD retains all rights and powers that accrue to it with regard to the intellectual property in the works produced by it, including the Website’s look and feel. The design of the Website, including its software, source code, text, images and all other content are copyrights, trademarks and other intellectual properties that are owned and controlled by NorseCBD.

10.3 The Customer may not reproduce, publish, transmit, distribute, display, modify, or exploit in any way the content of this Website.

11. Complaints Procedure

11.1 Complaints about the Services or these Terms and Conditions must be submitted fully and clearly to NorseCBD within a reasonable time after the Customer has discovered the defects.

11.2 The Customer must, in any case, give NorseCBDtwo (2) weeks to resolve the complaint in mutual consultation.

11.3 Complaints can be sent to Support@norsecbd.com, and must contain any details about an Order, including your name, the order number, and the reason for the complaint.

12. Applicable law

12.1 Only the laws and regulations of Spainapply to the legal relationship between NorseCBD and the Customer.

12.2 The Commercial Court of Barcelona is authorized (in the first instance) to take cognizance of any dispute between NorseCBD and the Customer, unless otherwise required by law.

13. Contact

13.1 Questions about the Terms and Conditions can be sent to Support@norsecbd.com

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